Thank you for shopping at OrangeGreenOnline.com.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return any unopened items from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it in the original packaging.
To request a Return Authorization, please submit a request to firstname.lastname@example.org with your order number and reason for the return. No refunds will be granted without a Return Authorization Number.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to the credit card used to make the original purchase minus a 20% restocking fee. You will receive the credit within 10 business days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
If you have any questions on how to return your item(s), send us an email at email@example.com or call us at 1-800-900-0679